Paragon Grid Studio ("Paragon Grid," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, contact us, or engage us for design services. By using our website or services, you agree to this policy.
01 — Who we are
Paragon Grid Studio is a Texas limited liability company headquartered in Houston, Texas. We design and build websites for local businesses across Texas and, occasionally, beyond. You can reach us at [email protected] or by mail at the address listed at the bottom of this page.
02 — Information we collect
Information you give us directly
When you fill out our project inquiry form, email us, call us, or sign a service agreement, we collect information you choose to share, which may include:
- Your name and the name of your business
- Email address and phone number
- Your current website URL or links to your existing online presence
- The nature of the project and any details you provide about your goals
- Billing information needed to invoice you (handled by our payment processor — we do not store full card numbers)
- Any files, copy, photos, logos, or assets you send us during a project
Information collected automatically
When you visit our website, we (and our analytics providers) may automatically collect limited technical information, such as your IP address, browser type, device type, the pages you view, the time and date of your visit, and the referring website. This information is used in aggregate to understand how the site performs.
03 — How we use your information
We use the information we collect for the following purposes:
- To respond to your inquiry and discuss whether we're a good fit for your project
- To provide design, development, hosting, and care plan services you've engaged us for
- To send invoices, receipts, and other transactional communications
- To improve our website, services, and customer experience
- To comply with legal obligations, enforce our agreements, and protect our rights
- With your permission, to send occasional updates about our work (you can opt out at any time)
We do not sell, rent, or trade your personal information to anyone, ever.
04 — Sharing & third-party services
We share information only with trusted third parties who help us run the studio. These may include:
- Payment processors (such as Stripe) to handle invoices and credit card payments securely
- Hosting providers (such as Vercel, Cloudflare, or similar) that serve our website and the websites we build for clients
- Email and communication tools (such as Google Workspace) used to correspond with you
- Analytics providers (such as Google Analytics or Plausible) used to understand site performance
- Legal or accounting professionals when required to operate the business
Each of these providers has its own privacy practices, and we choose vendors that meet reasonable industry standards. We may also disclose information if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Paragon Grid Studio, our clients, or others.
05 — Cookies & analytics
Our website uses a small number of cookies and similar technologies to remember preferences and measure traffic. You can disable cookies in your browser settings at any time; some parts of the site may not function as intended without them. We do not use cookies for cross-site advertising.
06 — How long we keep your data
We keep personal information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Inquiry information from people who never become clients is typically kept for up to twenty-four (24) months and then deleted. Project files and records for clients are kept for the duration of the engagement and up to seven (7) years afterward for tax and legal purposes.
07 — Your rights
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct information that is inaccurate or out of date
- Ask us to delete your personal information, subject to legal exceptions
- Opt out of marketing communications at any time
- Lodge a complaint with the appropriate data protection authority in your jurisdiction
To exercise any of these rights, email us at [email protected]. We will respond within thirty (30) days.
08 — Children's privacy
Our website and services are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
09 — Changes to this policy
We may update this Privacy Policy from time to time as our business and the law evolve. When we do, we'll update the "Effective" date at the top of this page. For material changes, we'll make a reasonable effort to notify clients directly. Continued use of our website or services after an update constitutes acceptance of the revised policy.
10 — Contact us
If you have any questions about this Privacy Policy or how we handle your information, we'd genuinely like to hear from you.
Paragon Grid Studio, LLC
Houston, Texas
Email: [email protected]
Phone: (832) 555-0139
We collect what you give us, use it to do good work for you, never sell it, share it only with the tools that help us run the studio, and delete it when we no longer need it. If you ever want it gone, just email us.